HPU headaches continue in Hoboken
Hoboken HPU permit process asinine!
Oh brother – the bone-headed antics continue at the Hoboken Parking Utility!
Apparently, their new online systems is doing jack squat to improve the quality of life in this city, and driver frustration levels are through the roof.
Here’s one one Hoboken411 reader sent in this week:
“Like many other residents that have a car in Hoboken, I recently received a notice on my windshield informing me that I needed to renew my resident parking permit for 2012.
The paper noted that HPU has put in place an online system for applying and renewing your permit.
So I proceeded to sign up for the site, fill in my info (license plate, VIN #, current decal #) and submit scanned copies of my documents (drivers license and registration with a current Hoboken address).
It seemed all went well.
My application was accepted, apparently checked by someone at HPU, and I received an email stating that my permit was issued.
Below is an excerpt from the email I received:
Online system wastes residents time; offers opposite of convenience
“However, I received a call from someone at the HPU today stating that I needed to come in with 6 forms of documentation to verify my identity. If not, my car may be booted.
I inquired as to what the online system was meant for; just a waste of my time? I was told that the online system is for future use and I am still at risk to be booted if I do not provide the extra documentation in person.
This is not stated anywhere on the application website, nor anywhere on the confirmation email stating my permit was issued. I’ve paid far too much money to HPU in the 5 years I’ve lived in Hoboken and this sounds like either the newest scam at HPU or the prevalent ineptitude of the office.
I just wanted to warn anyone else that thought they were covered by applying and getting a confirmation from the website in case they decide to give the word to start booting cars.”