Wild Ginger Ripoff?

1/18/2011:

All you can eat deal at Wild Ginger too good to be true?

Hoboken411 reader Rob was a bit miffed about his “All you can eat” dinner at Wild Ginger (518 Wash) recently – and shares his experience.

“We are regular Robongi eaters, but decided to stop in to Wild Ginger after being lured in by the “too good to be true” $19.95 “All You Can Eat” deal plastered on their windows.

Well, if something seems too good to be true, it usually is, and Wild Ginger was certainly no exception. As a sushi lover, I wondered how they would stay profitable offering such a good deal for all-you-can-eat with Hoboken’s pricey rent costs.

Here’s how they do it: The waitress rudely deterred us from ordering as many rolls as we normally would (we have a very good sense of how many we normally eat).. She warned us sternly that we would have to pay for whatever we didn’t eat. Ok, fair enough, we figured — we were hungry, and 5-6 rolls for two of us certainly didn’t seem excessive.

See what went wrong – after the jump!

We were wrong. Only for the “all you can eat” people at Wild Ginger, the sushi chef is given special instructions to create the most rice-covered abominations of what are supposed to be “rolls” that I have ever seen in my life. There was SO much rice on these rolls, they wouldn’t even fit in your mouth in one bite. Some of the rolls looked like snowmen – we couldn’t even figure out what fish was supposed to be in the middle of the roll, because all we could see was rice.

After we peeled off some of the rice in order to make the sushi palatable, the waitress returned to our table (not to check on us, which she had never done), but instead to rudely tell us that we would be required to pay for any leftover rice. We challenged her to define exactly how much the rice would cost, and demanded to speak to her manager. I understand that many “all you can eat” sushi places add a bit of extra rice, and that many also charge you for leftovers. That is all perfectly fine. What is not fine is serving something covered with SO much rice that it completely destroys the flavor and delicate nature of the fresh fish. The waitress told us that her manager was “not available” (Really? On a Friday night at prime time?)

Needless to say, we will not be returning to Wild Ginger, and feel badly for skipping out on Robongi on this night. We won’t make that mistake again. A couple who sat down next to us as we were leaving mentioned how they love coming to Wild Ginger when they were “totally wasted.”

Maybe that’s the secret to making this food palatable.”

Have you tried the “All you can eat” special at Wild Ginger? Same experience? Or do you love rice?

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11 Comments on "Wild Ginger Ripoff?"

nbm3
Member
nbm3

I’d rather charge regular price and not offer a special if in so offering said special tarnishes your image due to childish antics of deception and trying to “get one over” on the customer. Fair business is the best.

rb158
Member
rb158

I was there this past Saturday and was given the same warning. The staff generally had no idea what was going on. Not bringing out food, leaving plates at the end of the table and not giving it to anyone. I was there with a big group for a birthday and it was a little rowdy but we still expected better service. Iti s obivously difficult to tend to a large group like that (especially when there is language barrier with some of the staff, not being racist, some of their employees just do not speak english) but they seemed clueless. Definitely too much rice with the All you Can eat, but you can order chinese dishes too. Seems like they offer a lot and walking out of there with paying $25 was not a big deal. I know what am I getting there usually and do not expect much more.

homeworld
Member

*than

homeworld
Member

Wild Ginger has a pretty good prix fix menu and their sushi is decent. But that’s very disingenuous if their “all you cat eat” sushi is different then their normal sushi.

hoboho
Member
hoboho

this is actually really disappointing to read. i have never had a bad experience here, food and service has always been pleasant. i’ve even used their room upstairs to host a private party and it was a complete success. hopefully they get their act together on this “deal” and conduct it the way they do the rest of their business.

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