Buggy Rice Shop Special!

11/5/2010:

Why so many bugs in Chinese food in Hoboken?

Earlier this year, we reported about the nasty bugs in a dish bought from Hoboken Cottage – and now Hoboken411 reader Nicole has an equally disturbing story to share about the Rice Shop.

“I love your website, I think you do a great job of covering everything Hoboken. I had a disturbing experience with delivery food and I thought your website would be the perfect place to share it.

My boyfriend and I usually order delivery from the same places all of the time, so we decided to try the Rice Shop for the first time. We quickly learned that this was a HUGE mistake.

I ordered a steamed dish and at the bottom of the container I found a bug floating in some water. We called the restaurant and demanded a refund for our meal. The man on the phone kept asking what it was and if we were sure it was a bug. Yes, I know what a bug looks like. He asked if we wanted a replacement of the meal or something else, but we didn’t want anything cooked in that kitchen. The delivery man came back asking to see the bug but we had already thrown everything from them out. I showed him pictures I took of it and he repeatedly apologized and offered to bring us more food. We declined again and told him we would not be ordering from them in the future. Attached are some photos of the bug… so gross!”

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5 Comments on "Buggy Rice Shop Special!"

cklein
Member
cklein

Oh no! We used to order from there, and then decided to visit the restaurant one day. Sat near the kitchen at a table against the back wall. At the end of the meal, we noticed there was a cockroach on the wall next to our table. Never went back or ordered from there again. I know it happens, but once you see it, you can’t forget.

matt1122
Member
matt1122

The truth of the matter is that this could have happened in almost any restaurant in Hoboken or New York City. No matter how hard a restaurant tries to keep the kitchen clean, if they are open long enough a roach or other bug will eventually sneak into someone’s meal in the kitchen and unless it’s seen by luck – it will make it onto some poor person’s table. It’s not like other restaurants in this price range have quality control people going through your food with a fine toothed comb.

Rice Shop has been around a while now, and there are no similar reports on Yelp, Seamless Web, or anywhere else I could find. Sure, if I found a bug in my food, I’d probably be grossed out, throw it in the trash, and not eat there again for a long time. Still, it’s not fair to put something like this in everyone’s faces with the restaurants name attached and threaten their business if this was an isolated incident. This is sensationalism at it’s finest on the small-city scale.

whineanddineinhob
Member
whineanddineinhob
The truth of the matter is it’s not sensationalism at all !!! Neither H411 or anyone else for the matter has taken away your option of eating there. This needs to be reported so they can clean up their act if the health department won’t. It’s much easier to control what you see in dining areas than it would be in the kitchen areas. You should be more concerned in THIS with what you “don’t” see. Would you sleep on a mattress in a hotel room or a friends sofa where you’ve only seen ONE bed bug.[quote comment=”199612″]The truth of the matter is that this could have happened in almost any restaurant in Hoboken or New York City. No matter how hard a restaurant tries to keep the kitchen clean, if they are open long enough a roach or other bug will eventually sneak into someone’s meal in the kitchen and unless it’s seen by luck – it will make it onto some poor person’s table. It’s not like other restaurants in this price range have quality control people going through your food with a fine toothed comb.Rice Shop has been around a while now, and there are no similar reports on Yelp, Seamless Web, or anywhere else I could find. Sure, if I found a bug in my food, I’d probably be grossed out, throw it in the trash, and not eat there again for a long time. Still, it’s not fair to put something like this in everyone’s… Read more »
elainetyger
Member
elainetyger
Not true that every restaurant will get them in the food… that is a cockroach in the picture, and cockroaches are much easier to control than flies or rodents, and it’s one thing to have them in the back of a cabinet and another in the food. Pretty much if you put the gel each month at the side/top junctures of undersides of tables, slicers, etc, seal cracks in the walls, and if you clean all food contact surfaces daily and all non-food contact surfaces weekly, don’t leave piles of garbage around, and don’t stick layers of cardboard everywhere, you can control them. I inspect over 50 food stores in NY each month, most with deli/grill areas, and it is rare to find live roaches unless the store has bigger problems as well. As far as this restaurant goes, there’s no way to prove that the insect came from that place, and I’ve never eaten there let alone seen the kitchen, so who knows… can’t judge… gotta wait for the report of the inspector who goes there.[quote comment=”199612″]The truth of the matter is that this could have happened in almost any restaurant in Hoboken or New York City. No matter how hard a restaurant tries to keep the kitchen clean, if they are open long enough a roach or other bug will eventually sneak into someone’s meal in the kitchen and unless it’s seen by luck – it will make it onto some poor person’s table. It’s not like other… Read more »
whineanddineinhob
Member
whineanddineinhob

Every establishment in this town that serves food should have an inspection of an A, B, OR C rating clearly stated on the window of their business which includes the date of the last inspection. If the C rating is not changed within a 30 day notice, the place should be closed until it meets health requirements. This city is too lax in it’s enforcements.

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