Trinity “Lost and Mine?”
Seems like a Hoboken411 reader is having a bit of difficulty from a late December visit to Trinity Bar (306 Sinatra Drive)… Perhaps someone can advise him who the best person is to speak with?
“My lost iPhone and Trinity runaround!”
“On Wednesday night 12/30/09 a group of friends and I went to Trinity around 11pm to grab some drinks after a dinner party. When we arrived there was a small crowd at the bar (maybe 15 people) and some floaters at tables, but it was otherwise fairly empty. Our group has about 10 people and we posted up to the bar right in the corner. By the time last call and closing time rolled around, we were the only folks in the joint.
When I settled my tab with our bartender Stacey, I remember putting my iPhone face-down on the bar. When I was done, someone in my group had distracted me, and I walked out the door without my phone. It wasn’t until about an hour later than I realized I had left it on the bar. When I did, however, I was certain that I’d have no trouble retrieving it in the morning based on the fact that I left it directly next to the taps on the bar and we were the ONLY people there when we left.
The next morning I walked in around 11:30am and spoke to the bartender on duty to see if he had my phone. He did a quick search in some drawers, the tills, and behind some electronics but didn’t come up with anything. He told me my best bet was to come back after 7pm when Stacey was due to come in to work and speak with her. So, I did just that. However, when I spoke to Stacey that evening she claimed she didn’t find the phone or ever really remember us being at the bar, despite the fact that she had served us all night and we were her last customers. I left my information with her and asked that she confirm with other bartenders, bus boys, cleanup crew, etc to be sure it hadn’t been found. A day when by and I hadn’t heard anything.
On 1/3 I called the restaurant again, hoping to speak with a manager. I was told that no one was on duty and that my best bet was to call back the following afternoon. I, of course, followed up again (1/4) but was again told that no managers were available. This time, though, I spoke with the hostess and gave her a full account of what happened and asked that she pass along a message to the managers or head chef (whom she said was in charge of bus boys and cleanup) and that someone would give me a call back.
As of today, I have not received a phone call back. I find it frustrating that no one had the courtesy to return my calls and I find it very hard to believe that my phone could go missing when there was no one else in the bar when we left. At the risk of accusing someone, I just would appreciate hearing that a manager fully questioned the staff about my phone. To me, this is almost theft by one of their employees.
If there is anything you can do to help: post a quick message on H411.com, get me a managers name or number, or otherwise… I would GREATLY appreciate your help. The phone was a black 32GB iPhone 3GS with a black silicone rubber case.”
What do you suggest? What would you do in the same situation?