10/16/2009:

Some places excel, others do not – WHY?

Over the years, I’ve heard stories across the board of various restaurants that could deliver well (like some pizza places) – and others that are consistently sloooooowwwww!

Two such “slow” places serve Indian food – Karma Cafe and India on the Hudson. Since the weather was crappy last night – deliveries were taking 90 minutes or longer! We just picked ours up – and saw this backlog of orders waiting to go out. While the food is very enjoyable, what is so hard to get about delivery? What slows it down? The kitchen? The type of cuisine? Prep time? The delivery mechanism? Bad management?

slow-deliveries-at-india-on-the-hudson-hoboken-nj

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