HUMC on St. Patty’s Day

3/11/2009:

Man, you’d think this St. Patrick’s Day Parade was a week long event, based on the ongoing references to it.

A Hoboken resident who needed medical assistance at Hoboken University Medical Center this past Saturday shares her experience from “Behind the Emergency Room lines…”

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Poor quality service at HUMC

“Dear Hoboken411,

I am writing to you to express my deep discontent for the Hoboken University Medical Center. Having been a resident of Hoboken for a little over a year now, I have passed this hospital many times, and thought how lucky I must be to live in such close proximity to medical assistance should I ever have an emergency. This experience has made me think twice about my original sentiment.

On Saturday, March 7th, I was one of the 80 injuries that occurred on Hoboken’s Annual St. Patrick’s Day. I’ll admit that I was slightly intoxicated and careless when I fell into my dresser drawer, and broke my nose. While it was an irresponsible mistake on my part, I still feel that I deserve adequate treatment when I am brought into a hospital emergency room.”

What were her experiences? Find out after the jump…

(HUMC on SPD, continued…)

“My experience at the Hoboken University Medical Center was more painful than the break itself. I was in the hospital from 5 PM to 11 PM – 6 hours! Now, I understand that it was an extremely busy day at the hospital, and I’m sure the medical staff was tired and frustrated by all the drunk 20 somethings causing havoc throughout the town. If I worked there, I’d feel the same way too. But when a doctor and/or nurse are in a hospital room with a me, the LEAST I’d expect is for them to give me their full attention and provide me with as much information regarding my injury as possible. Not only was I left alone in the freezing cold hospital room for hours on end, when I was actually in the company of a doctor or nurse, they’d mumble two words to me, and then leave for another extended period of time. Injuries that I sustained on my hand from the fall were not treated until I specifically requested that I was bandaged up. I underwent 3 different types x-rays, yet was not told what the results of my x-rays were or why I needed so many. Even when I asked a question, I never got a full answer!

I left the hospital feeling uncertain of the treatment I received and nervous that my injuries wouldn’t heal properly. I was handed an online print-out that provided instructions on how to care for a broken nose, yet was not conveyed these directions by an actual medical professional.

I am shocked and saddened to say that should I experience an emergency again, I will go out of my way to AVOID the Hoboken University Medical Center. I urge you to do the same too.”

Leave a Reply

98 Comments on "HUMC on St. Patty’s Day"

mooshu
Member
mooshu

[quote comment=”143079″][quote comment=”143076″]I still don’t understand how it can possibly be that we have a Hoboken University Medical Center… and yet no Hoboken University.[/quote]

There is no Hackensack University, but there is a Hackensack University Medical Center.[/quote]

Wow. It’s spreading like a disease! 😆

davidcdavid64
Member
davidcdavid64

I am a physician and I almost complained to the state about my treatment. I was never seen by an ER physician, I requested not to be seen by a plastic surgeon yet one was called, the plastic surgeon did not use sterile technique and the wound became infected, I had mentioned to him that I should receive a dose of antibiotics but was not given one, The hospital double billed the insurance carrier and billed for work not performed, the physician performed a complex closure on the wound which was not required leaving a bigger scale (he gets paid more by doing a complex closure), despite telling the physicain to bill home depot where the injury occurred he billed my insurance carrier because it paid more.
When a physician feels he reaches a point that he is willing to complain to the state about the care he has received from a hospital or a physician it says something. Oh, despite the wound needing cleaning nobody did so until the plastic surgeon arrived (a delay I am sure contributed to the infection). I will point out that I asked for the wound to be cleaned, and at one point asked for cleaning supplies so I could do it myself. They weren’t given to me!!!! Your tax dollars at work

Journey
Member
Journey

[quote comment=”143076″]I still don’t understand how it can possibly be that we have a Hoboken University Medical Center… and yet no Hoboken University.[/quote]

There is no Hackensack University, but there is a Hackensack University Medical Center.

escaped68
Member

What’s the big deal, it was only a broken nose.

mooshu
Member
mooshu

I still don’t understand how it can possibly be that we have a Hoboken University Medical Center… and yet no Hoboken University.

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