HUMC on St. Patty’s Day
Man, you’d think this St. Patrick’s Day Parade was a week long event, based on the ongoing references to it.
A Hoboken resident who needed medical assistance at Hoboken University Medical Center this past Saturday shares her experience from “Behind the Emergency Room lines…”
Poor quality service at HUMC
I am writing to you to express my deep discontent for the Hoboken University Medical Center. Having been a resident of Hoboken for a little over a year now, I have passed this hospital many times, and thought how lucky I must be to live in such close proximity to medical assistance should I ever have an emergency. This experience has made me think twice about my original sentiment.
On Saturday, March 7th, I was one of the 80 injuries that occurred on Hoboken’s Annual St. Patrick’s Day. I’ll admit that I was slightly intoxicated and careless when I fell into my dresser drawer, and broke my nose. While it was an irresponsible mistake on my part, I still feel that I deserve adequate treatment when I am brought into a hospital emergency room.”
What were her experiences? Find out after the jump…
(HUMC on SPD, continued…)
“My experience at the Hoboken University Medical Center was more painful than the break itself. I was in the hospital from 5 PM to 11 PM – 6 hours! Now, I understand that it was an extremely busy day at the hospital, and I’m sure the medical staff was tired and frustrated by all the drunk 20 somethings causing havoc throughout the town. If I worked there, I’d feel the same way too. But when a doctor and/or nurse are in a hospital room with a me, the LEAST I’d expect is for them to give me their full attention and provide me with as much information regarding my injury as possible. Not only was I left alone in the freezing cold hospital room for hours on end, when I was actually in the company of a doctor or nurse, they’d mumble two words to me, and then leave for another extended period of time. Injuries that I sustained on my hand from the fall were not treated until I specifically requested that I was bandaged up. I underwent 3 different types x-rays, yet was not told what the results of my x-rays were or why I needed so many. Even when I asked a question, I never got a full answer!
I left the hospital feeling uncertain of the treatment I received and nervous that my injuries wouldn’t heal properly. I was handed an online print-out that provided instructions on how to care for a broken nose, yet was not conveyed these directions by an actual medical professional.
I am shocked and saddened to say that should I experience an emergency again, I will go out of my way to AVOID the Hoboken University Medical Center. I urge you to do the same too.”