Fresh Direct is the new Scrooge
Did anyone else have trouble with Fresh Direct food deliveries yesterday? Hoboken411 reader Ian sure did:
Fresh Direct lets hundreds down
“Our family visiting from abroad, along with hundreds of other households in the Hoboken/Jersey City area, were let down by the home food delivery service Fresh Direct last night when the company failed to deliver orders the night before Christmas Eve.
On perhaps the most important day of the year for getting their delivery right and on time, customers were forced by Fresh Direct to leave their homes in search of the critical ingredients lost in the shuffle. Fresh Direct has responded with apologies for those who call in inquiring about their deliveries, a pointless offer to deliver on the next available time slot, apparently three days after Christmas Day, and a 25% discount on the missing order, all irrelevant when your friends or family are hanging around your house waiting for you to get back from the shopping.”