Cell phone providers
Here we have a reader who’s concerned about her Sprint cell service in the southwest area of Hoboken.
While we’re at it, we know Apple recently teamed up with AT&T / Cingular for their iPhone launch, what cell provider do you use? I personally dislike Verizon for many reasons, and have been using T-Mobile for the past 5 years. They have the cheapest plans (for Blackberry at least) and fantastic customer service. But I digress.
Last Friday morning I noticed that I couldn’t make or recieve any cell calls from my apt on 4th and Madison (I have a Sprint account). Weird thing was by the time I walked to Church Square Park my phone was back to working as usual. Later the same day I walked into the Sprint store on Washington and complained about service. They told me they were aware of a problem with a cell phone tower and it would be fixed by Monday. Now its a week later and I still can’t use my phone at my apt. After numerous calls to Sprint customer service and 3 visits to the store I am left with no answer as to why service was disrupted. The store tells me to call customer service, and customer service tell me its a problem with my phone (which it certainly isn’t). Just wondering if any other Hobokenites with Sprint are having the same problem.
I am about to cancel my account but I’m furious that they would make me pay a $200 cancellation fee for a service they are not providing. I know I basically have to die to get out of paying the fee but just wondering if there was anyone else in the same position.”