HPU Permit Renewal Calamity
Hoboken Parking Utility drops ball
Hoboken Transportation Czar Ian Sacs spends taxpayer money like it’s going out of style these days – and claims all sorts of victories and improvements. A typical benchmark would be to ask any Hoboken driver: “Is parking getting easier?” Well, the answer 100% of the time would be “nope.” But we’ll save the comprehensive HPU analysis for another day – and instead share one of the countless emails Hoboken411 received regarding the massive screw-up for the annual permit renewals.
HPU blames others; asks residents to pick up slack
“I received my parking renewal letter last week via mail (even though renewal was due on 1/15 and I had signed up the year before to receive notifications electronically). Actually, it was originally addressed to one of my neighbors, but her name was crossed out and replaced, by hand, with mine. I thought this was rather informal, but being as it’s Hoboken figured that it probably wasn’t unusual. We have 2 cars registered to our unit, so I found it strange that one car’s renewal fee was $15 and the other was $90, since it’s supposed to be only $30 for the second. Upon further review of the documents it turns out my renewal fees totaled $315 because I had a total of 5 people on my renewal form: $15 for the first car, $30 for the second, and $90 for the 3 additional cars. The additional names on my renewal form are people who live in my building, but definitely do not live with me.
“Since I don’t work for the city of Hoboken, I’m pretty sure it’s not my responsibility to let the other people in my building know it’s time to renew…”
When I called HPU to inquire about this I was told not to worry, that it was a mistake made by the outside company used to send the renewal forms this year, and that I should just proceed as I have in the past. Okay, I can handle that. What was strange though was that they asked me to please let my neighbors who were listed on my renewal form know they needed to renew their parking permits since they wouldn’t be receiving letters. Since I don’t work for the city of Hoboken, I’m pretty sure it’s not my responsibility to let the other people in my building know it’s time to renew, but I’ll try since we’re a smaller building. Other people may not be as fortunate, so you might want to give them a heads up.”
The joys of Hoboken. Sigh.