Brownstone Realty threatens 411


Here’s a Saturday afternoon doozy for y’all!

hoboken brownstone realty nj mad at hoboken411 website - Brownstone Realty threatens 411

Realtor unhappy with negative comments

As you know, Hoboken411 is a community website, that lists most businesses plus their contact information, photos, occasional reviews and reader comments.

Most sensible businesses know they can’t please all the people all the time, and understand that some of the most dissatisfied customers may feel the need to express their feelings online for the rest of the community to read. Some businesses consider that “constructive criticism” and strive to improve their services. Others take it a step further – and actually come on here to interact with the online community (Turning Point for example). That is the ideal way to handle customer service issues, in my opinion.

There’s always one…

Then there is Brownstone Realty at 1200 Washington Street. I’ve never reviewed them, nor done any business with them. Just a basic business listing here on Hoboken411.

screaming in hell - Brownstone Realty threatens 411This past August, reader “asidor7” makes a comment about their unpleasant experience with Brownstone Realty. The next day, a person who apparently works for Brownstone Realty came on to respond to “asidor7” and address their complaints. A couple other user comments followed the next day, and the thread died down. Pretty much par for the course here on 411, right?

Fast forward to a month later, and the original commenter “asidor7” asks me to remove his review. I checked it out (for the first time actually), and felt that the interaction that transpired was perfectly acceptable – especially since the Realtor responded. No real reason to remove it. What’s the point for having comments?

A few days later, the Realtor Skip Murphy emails me asking to remove the comments as well. In fact, he said that if I did NOT remove the comments, “legal action” would be taken on Hoboken411 (even though my terms of use remove all direct responsibility for user driven content).

Being the busy guy I am, I decided to mull over the decision on what to do. I really dislike removing any reviews, especially ones that are recent – AND have come full circle with a response from the particular business. (Although I have removed some old restaurant reviews in the past – especially if renovations take place, or new ownership comes, etc. – because they’re truly no longer relevant…)

Hoboken411 behind bars? WTF?

Today, I get an email from Skip – telling me he’s having me arrested tonight at 8pm – and his attorney will take further action on me next week. Funny thing is – I’ve never spoken with Skip – EVER (in person, via phone, via email)! How can I get charged with a crime? I just don’t get it.

Take a look at the Brownstone Realty posting here. How in God’s name is this inappropriate?

If I’ve somehow screwed up, and get carted off to the slammer tonight – please consider donating to Hoboken411 so I can make bail and begin my legal defense.

What would you do in this situation?

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Tuesday, September 29, 2009 7:07 pm

Hi! The only thing that is inappropriate is the actions of Skip. It’s not our fault that his office is filthy and covered in dust and cat hair. People have a right to their opinions and if he acted in a professional/non-sleazy way he wouldn’t have to worry. Sorry! Skip!

Reply to  lucy221
Tuesday, September 29, 2009 10:09 pm

I think I’ve dealt with this guy before and if he’s who I think he is than yea he does suck. But he might not be who I’m thinking of.

I will say that I had a terrible experience with that real estate agency next to 4Ls. LaBarbra I think they are called. I won’t use them again. Actually the only real estate agency that I had a good experience with in this town in 10 years is out of business.

In response to lucy221 who said:

Hi! The only thing that is inappropriate is the actions of Skip. It’s not our fault that his office is filthy and covered in dust and cat hair. People have a right to their opinions and if he acted in a professional/non-sleazy way he wouldn’t have to worry. Sorry! Skip!

Monday, September 28, 2009 7:55 pm

First of all Skip is full of shit and can never have you arrested period. If this is the same prick i’m thinking of he has a real bad rep around town as a shoddy real estate agent! I’ll look more into him and get back to you!

Monday, September 28, 2009 1:56 pm

Just outta curiosity…

If this douche harassed/threatened 411 enough to make one’s butt itch, could a lawsuit be filed against him?

(Before reminding me of how “stupid” or “irrelevant” my comments are, please note that I’m not a lawyer. Just a person with a question.)

Monday, September 28, 2009 1:34 pm

Predictions on when Skip changes the sign and starts using his middle name? LOL

Monday, September 28, 2009 12:11 pm

Wow, just incredibly stupid. At the VERY least, you should question whether a guy idiotic enough to pick this fight would be able to find you the right place to live. Just using this kind of judgement makes you wonder if he’s competent at anything.

Real estate is a pretty competitive business in this town. It is anywhere, but here it’s just plan cut throat. In highly competitive markets, even the smallest error can kill a business. This one is not small.

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