Panera Bread doesn’t like Wi-Fi anymore
The reader that sent Hoboken411 this letter, also sent it to Panera Bread. Here is their response (no mention of the AC outlets):
Panera responds (sort of)
“I’m happy to write that the Wi-Fi in our Panera Bread Bakery-Cafes is still very much complimentary! No password is required. It’s a point of pride for us that we’re able to continue to offer Free Wi-Fi to all of our guests.
I apologize for any difficulties you had connecting. We do offer a free Wi-Fi Support Helpdesk to our guests as well, and I encourage you to call the toll free number if you ever have any issues in any of our cafes in the future. The Wi-Fi brochures containing the phone number are available in the Bakery-Cafe. Please ask one of our associates to grab one for you.
We appreciate your business and thanks very much for this email.”
Jeffrey M. Dinard III
Fenwick Group, LLC dba Panera Bread, LLC Two Tower Center, 14th Floor East Brunswick, NJ 08816
Here’s an interesting “reader mail” segment about how Panera Bread is pretty much leaving customers high and dry on the Wi-Fi forefront….
Many AC outlets removed at Panera
“Has anyone else commented on the newest “updates” at Panera? As a new grad student I took my computer there this week to use the wireless and get some studying done. When I went to sit at one of the small booths in the back to plug in my computer I noticed that they had removed all the outlets and covered them with a silver plate. At first I thought it was just that one but then I noticed all the outlets in the back .were sealed up. I decided to try and last on the battery that I had so I logged onto my computer and then was prompted to enter a password to get onto the network, I remember in the past you were able to just connect directly.
When I inquired the staff was unable to help. I love Panera as a study spot and think the staff there is great (so I am not knocking on that). I am just wondering why the changes?”
What’s up with that? Are energy prices that stiff that the one thing that kept many people coming back to this chain is being “scaled back?”