Citizen complaints or responsibilities?

If Hoboken had a good government, would citizen complaints be needed?

You’d think that in a city about a square mile, and with a $100 million dollar budget – things would not only get done perfectly, they’d go WAY above and beyond the bare minimum. Pristine streets, no sidewalk rubbish, rock-solid waterfront walkways, and more than enough time left over to spare to lend a helping hand to some of the less fortunate residents (i.e., seniors, disabled, etc.)

But that’s not the case here in Hoboken. Not only can’t they “manage their own house,” but they beg that citizens also lend a hand (for FREE!) by submitting citizen complaint requests, etc.

Even then, I’m hearing that many “citizen complaints” go pretty much ignored or unresolved.

How long has the Hoboken Huddle been over? That concrete platform has remained months after. What were they waiting for, the next NY Super Bowl?

Hoboken Huddle Citizen Complaints

Then another resident was complaining about this ugly, orange “temporary” dog park set up on Hudson Street outside one of the municipal garages (while three of the parks were curiously shut down simultaneously this past winter for “renovations.”) It too, still remains.

Hoboken temporary dog park citizen complaints

Citizens even have to light the fire to keep construction projects plugging along, like the crumbling walkway north of Sinatra Park. So what are the public servants at City Hall doing exactly? Maybe the entire city should be run by volunteers – and not “paid slackers.”

Hoboken sinatra park walkway citzen complaints

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CLASSY, you are close. The City has a duty of care whether they have been notified or not. The exposures that the City allows are many. Once they have been put on notice witha formal complaint, however, the degree of liability is even clearer to a jury.

Any time you make a complaint it would be a good thing to point out the defect, gross deficiency in service as well as the consequences should the City continue to take no action.

BTW, in other town you can directly query on line the 311 system. None of my submissions have ever been handled and of course not handling them can have large health and legal consequences.


Can’t help but think that litigation exposure limits the extent that the city does work proactively. e.g., a pot hole doesn’t exist until a citizen reports it, and only then does the clock start running for the city to be liable for vehicular damage. Any city employee with a vehicle should be responsible for reporting street repair conditions (but once they report it, someone will have to get off their ass and fix it, and then maybe someone else will have to explain why it was necessary in the absence of taxpayers’ explicit request).

BTW, that sidewalk near the orange fence is one that the city doesn’t remember to shovel when it snows. The city workers might need a map of their areas of responsibility.