Reader Mail: Dry Cleaners
Hoboken411 reader “HansBrix” expresses his dissatisfaction with local dry cleaners. I historically haven’t had much trouble uptown, although they’ve lately been trashing my shirts. I believe four nice articles were ruined completely in the past six months.
My guess is that some fruit-cake at the factory inhaled too much perchloroethylene (perc) and replaced one of the ironing mechanisms with a paper shredder.
Maybe you and your readers can share their vast knowledge in the inner workings of the Hoboken dry cleaning cartel. I’ve experienced a repeat problem and I want to make sure I focus my efforts in the right direction and to the right party.
For the second time in a year, I’ve gotten my shirts back only to discover that one is all but ruined by a smallish but quite noticeable reddish-brown stain. It looks like some laundry worker was working with brown paint or something then got handled my shirts before cleaning up.
When this happened before, the dry cleaning place attempted to have the stain removed to no avail. It was as if an enamel-based paint was embedded in the fabric. It was an old and close-to-retirement shirt so I didn’t balk much. But the newly ruined shirt is also newly purchased so I feel I need to take some action.
As much as I’d like to take my business elsewhere, I get the sense that many of the elsewheres farm out the actual cleaning to the same third party dry cleaning/shirt laundering service. I suspect that it’s this third party that creates the problem so changing dry cleaner storefronts might not keep my stuff out of harm’s way.
Of course I could be mistaken in my assumptions. Any ideas? Comments? Suggestions?
Thanks in advance.