United Water Headaches?

6/14/2010:

You ever have problems with United Water, and where your building connects to the water mains in Hoboken?

One Hoboken resident is going through some issues now – and United Water is threatening to turn their water off because of a leaking underground water pipe…

United Water and Emergency Water Use?

“Our condo association recently received a letter from United Water stating we are responsible for repairing a leaking water pipe which supplies water to the property. Now I understand if the leak to the pipe is in the house or just outside, but this particular leak is approximately 100ft from the building, across the street, under the viaduct and according to the plumber we contacted, is adjacent to the main water line. I have to wonder, how is this leak our issue?

To avoid having our water service turned off we have obtained estimates for the repair, a process which will involve excavation of the street, employment of a police officer to close the street, repair of the leak and replacing, by hand the historical cobblestone. Initial estimates put the cost anywhere from $4000 to $12,000.

As evidence that we are responsible for the repair, United Water has sited portions of the Hoboken municipal code (Chapters 193-3, 193-5, 193-8). However, unless I am reading the code incorrectly, the chapter and article to which they refer, pertains only in situations where an expressed proclamation of emergency water use has been enacted. To the best of my knowledge such a proclamation does not currently exist for the City of Hoboken.

To make matters even more disconcerting, United Water plans to “relocate” a number of water pipes, including this one, in the fall as part of the Viaduct reconstruction plan. Seeing as how the viaduct is in an advanced state of deterioration and the 14th street marginal roads are gravely neglected, it seems logical that deficient maintenance in this area could directly impact surrounding utilities, especially water lines.

I would really like to know if any other residents have experience success fighting United Water on such matters.”

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8 Comments on "United Water Headaches?"

wiskeytango1
Member
wiskeytango1

if the historians bnr not newbees can recall that was one mistake a mayor made to
privitize the water dept. kept a few brown noses but the rest were out…one did well
somewhere else,but not to wise…of a choice…bottled water is filtered anyway.you put a filter on your tap for 40 dollars and its the same chit.. 👿

checkers
Member
checkers

I have a lot of experience in this regard and I assure you they are correct. BUT –they are not unreasonable!!!!! I would suggest you mention the future excavation. I know that is 100% going to happen. They may work in a way such as backfilling the site and not replacing the stones until later. They can cover the repair site with steel plate until the do the “BIG” job in the fall. Pile up the stones until then. They are not stupid and they don’t want to waste time or money either………..a lot of the quality finish can be left to be done on the counties dollar in the fall ………Trust me, they will listen to reason———-no sense in doing the same rip out and repair twice!!

elainetyger
Member
elainetyger

It is the same in New York state; sad but true, you gotta pay. I used to work for the Public Service Commission over there — equivalent of Board of Public Utilities here — and the 2nd biggest complaint against water companies (first being high water bills) was cost of repairs to the service pipe, especially when easements were involved.

interested
Member
interested

I had a break between my house and the main in the middle of the street and was told homeowners are responsible for the pipe from main to house. Sorry.

Hosea220
Member
Hosea220

My sister and brother in law had a somewhat similar issue in Jersey City – only it was in front of their house underneath the sidewalk. But yes, they had to pay I believe about $15k to fix it.

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