Hoboken Taxi Complaint Zone
What started out as a “Reader Mail” about the validity of the Hoboken Taxi Dispatcher, then added another complaint about driver “Ride Stacking” – plus today’s update – gave me the idea to turn this post into the “Hoboken Taxi Complaint Zone.” You can find this category on the right under “Rants, Raves and more” to use it in the future. So what brought this out?
Do you find the new taxi stand layout terrible as well?
Since the Taxi stand moved, Hoboken411 has received SO MANY complaints about it – I cannot even begin to compile them all. Key words such as “horrible,” “messy,” and “dangerous” to “free for all,” “ill-planned” and “no thanks, I’ll walk.”
With that being said – other than the dispatcher, most complaints were directed at actual drivers and the arrangement of the new setup. As always, one of the most responsive departments of City Hall is indeed the Division of Taxi & Limo Licensing. Just give Annette Chaparro a call at 201-420-2368 or 201-216-1090 if you have a valid complaint. She’s super friendly and can usually answer most questions you may have.
SEE PREVIOUS UPDATES AFTER THE BREAK…
More complaints of ride-stacking
Another Hoboken411 reader Adam finds that getting a cab late at night – with multiple passengers to the same address a problem as well. Seems that cabbies are begging for the “triple decker” ride each time…
“In bad weather or especially late at night 2:30-3:30am the line is terrible and if you and two friends wait 20min and finally get to the head of the line – when the cab driver asks you where you’re going you say “Three to 8th and Adams,” he will keep on going and leave you standing there. After one cab passes you buy the others won’t pick you up either.
I had to nearly stand in front of a cab and demand service. The cab drivers try to cherry pick multiple fares with a premium of 3 people to different stops where they collect more fares and more tips. I was wondering if anyone else had this issue and if you could start a discussion point.”
Taxi Line Dispatch Job: Why?
Hoboken411 reader Brian is a taxpayer in town – and thinks the whole concept of the Taxi Dispatcher down by the taxi stand (which will be moving back to where it originally was soon) – is a total waste of city resources.
“When commuting home last night it came to my attention that Hoboken now has a Taxi dispatcher for the cab line at the PATH station. I asked my taxi driver if it was a policeman, since he had a badge, but was told he is a city employee and has been around for about a month. His job, as witnessed last night, is to ask people in line where they are headed and then relay that information to the cab.
This is completely a waste of taxpayer’s money. This man’s job was successfully done by Hoboken residents and visitors waiting on line for taxis in the past. The bartering process and relaying of where you need to go to a cabbie does not warrant a broker or middleman. At $10 an hour for seven hours a day, five days a week he’d cost $16,800 a year. You can double that number if he receives benefits. I might be light on the per-hour wage, since someone was advertising $20 an hour for a census job outside ShopRite last week.
I pay $11,500 in taxes for a three bedroom condo in Hoboken. This means my taxes and half of my neighbor’s taxes pay this man’s salary, before other residents start paying for other city costs. You need another resident and a half to cover his benefits. This is a complete misuse of resources when you think that I have three children that probably won’t go to the public schools since they are weak; my car needs to dodge 13 potholes to get out of Hoboken; there’s dog waste on almost every city block and a ballooning homeless population on our streets. I’m not trying to get this guy fired. I’m sure he’s a nice gentleman that is kind to animals and helps the elderly, ect. It is just another ridiculous example of the city government that creates valueless jobs and then sticks the taxpayers with the cost. At a time when everyone is re-evaluating costs and how to save money, the city of Hoboken continues to fail at eliminating waste while failing to raise the quality of life in the city.”
Do you think Brian is right? Or are there enough Hoboken idiots to warrant such a position?