Is your Cablevision still slow?

1/4/2010 Update:

Hoboken411 reader John shares his recent experience with a Cablevision Technician, and wonders…

What excuses did Cablevision give you?

“I was wondering if you could post a followup to the slow Cablevision internet story. We had a tech come out again yesterday and he told us that “because Telemundo has put up a new tower near the river it is messing up the modems and causing service issues.”

I just wanted to see if other people got the same excuse we did. The tech also told me they are trying to find a way to adjust the frequencies of the modems so they are no longer susceptible to interference. We are over on Sixth and Jefferson, and the tech said we were the fourth call on that block alone.”

Did you receive that excuse, or something completely different? Has service improved over the past few weeks?

slow-cablevision-in-hoboken-nj

12/16/2009 Update:

Hoboken411 reader Larry sent in a suggestion for getting your (Hoboken’s) Cablevision internet up to speed…

You gotta complain, or they won’t do a thing!

“If you use Optimum Online for Internet connection, there is a severe problem in Hoboken of too many people using the cable connection at the same time (especially in the evenings) and it seriously affects download (and sometimes upload) speed.

You can check your speed by clicking here and clicking “Begin Test”. Download speed should be about 12.00 and upload about 2.00. Anyway, according to the technicians, the more people that complain, the faster the problem will be corrected. Call Cablevision today at: 201-798-6060!

See original Hoboken411 reader mail after the jump…

11/5/2009:

Hoboken411 reader John is wondering if anyone else is experiencing problems with their internet connections… (I have FiOS and it’s smooth sailing…)

Is it just me?

“Have you heard if anyone had REALLY slow internet with Cablevision lately? For about the last week/ week and a half we’ve been getting only about 1 to 2 mbps from the modem. Cablevision has come out (and of course it worked perfectly in front of the tech) and blamed it on loose wiring — which the tech did tighten while he was here both in the apt and at the junction box.

We’re still having the issues. We’re over on Jefferson street — heard of any internet issues in the area?”

Leave a Reply

99 Comments on "Is your Cablevision still slow?"

homeworld
Member

My HD channels used to cut in and out during primetime hours when I lived uptown on Hudson Street. Now that I’m in a much less densely populated area I don’t have problems anymore.

homeworld
Member

That shouldn’t have affected NBC.

homeworld
Member

Did anyone else’s Cablevision TV stop working at midnight? They don’t answer their phones…

plaintruthiness
Member
plaintruthiness

Hopefully Cablevision is being buried with irate phone calls due to this negotiation tactic. The WABC channel just shows the Cablevision propaganda right now.

In response to homeworld who said:
Did anyone else’s Cablevision TV stop working at midnight? They don’t answer their phones…

rag246
Member
rag246

Might have something to do with the ABC debacle. ABC shut down their feed at 12:01 because of a contract dispute.

In response to homeworld who said:
Did anyone else’s Cablevision TV stop working at midnight? They don’t answer their phones…

freewheelin
Member

21.72 down and 5.07 up at Garden and 6th. You guys should call Optimum and demand to know why your speeds are so slow.

bmacqueens
Member

13.98 down and 2 up. Not so bad here.

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