Reader Mail: Payphone Ripoff Alert!

9/29/2009:

Hoboken411 reader Chris was unfortunate enough to need to use one of those Metrotel payphones that are installed throughout the city – and warns everyone not to use them!

metrotel-phones-hoboken-nj-ripoff-alert

Payphones are a credit card scam!

“So my cell phone died and I need to make a few phone calls so I figured since I didn’t have any quarters I’d just use the my credit card and try out these new phones. Well I wish I didn’t.

I made 3 phone calls and here is what my credit card says:

  • Legacy OSP 800-6700015: 15.48
  • Legacy OSP 800-6700015: 15.48
  • Legacy OSP 800-6700015: 1.00
  • Legacy OSP 800-6700015: 1.00
  • TCC Teleplex Brooklyn NY: 10.00

One of the phone calls I made they charged to the credit card of the person I was calling (so probably another 15.48 charge.)

These calls were all between 2 and 3 minutes.

So I basically paid close to 60 bucks for talking on the phone for under 10 minutes. This feels like one of those weird fraudulent unethical things where you give your credit card to some online company and they just start charging whatever they want to it. I didn’t see any of the fees on the phone or what the calls would cost etc.. I figured it would be like 5 or 6 bucks and not 60.

Who is Legacy OSP? Who is TCC Teleplex Brooklyn?

Just wanted to let everyone know not to use these phones. All the calls were in New Jersey and not long distance.

I’d love to see who approved these phones and what the sales pitch was to the city to allow them to be installed?

In the age of cell phones I never thought I would use a pay phone ever again and hopefully I never will.”

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20 Comments on "Reader Mail: Payphone Ripoff Alert!"

Oz
Member

I’ve gone through the same fraud. While holidaying in the Caribbean there were similar credit card phoneboxes for international calls. Upon returning to the US my credit card bill listed the telephone company making multiple $40 charges. I called my credit card’s fraud line and they cancelled the charges after a brief investigation (a week). The fraudulent telephone service providers bank on the majority of people not noticing or contesting the charges.

HOB424
Member
HOB424

in a collect call, they charge the other person through their phone bill. If you used your credit card, then yes, they would charge that. It’s been a long time since I’ve made or received a collect call, but if someone called and said what’s your credit card, so someone can call me collect, why would the receiver randomly give that info?????

spoon
Member
spoon

Well i was calling my grandmother on that one and she was nervous on giving her card info over the phone she told me once i got her on the horn.

Yeah the whole process was annoying. I said i wanted to make a credit card call meaning I want to use my credit card. I told the person what number i wanted to call and they said hold on. next thing i know they are charging my grandmother for the phone call.

Don’t use these phones.

In response to HOB424 who said:
in a collect call, they charge the other person through their phone bill. If you used your credit card, then yes, they would charge that. It’s been a long time since I’ve made or received a collect call, but if someone called and said what’s your credit card, so someone can call me collect, why would the receiver randomly give that info?????

spoon
Member
spoon

Hey guys I was the one who used the pay phone and got ripped off. I had called collect on the one call which is why the other person’s credit card was charged. I hit zero and used the operator and said i wanted to make a credit card call (the slot in the phone wasn’t working) which is why I did that.

I got totally scammed and ripped off. Just wanted to put this info out there so no one else uses these phones and gets taken for a ride.

Why were they installed if these are the fees that are charged? Doesn’t make much sense.

From now on I’ll make sure my cell phone is always fully charged. Damn Pandora on the iphone drained the battery..haha

HOB424
Member
HOB424

That’s terrible. Thanks for the warning. But how were they able to charge the credit card of the person who received the call, how would they get the number, name, exp date, issuer???

mooshu
Member
mooshu

I’d have loaned you my cellphone if you weren’t planning to call China :). Did that for an elderly man who was handling a payment issue with his hospital and was having trouble with a payphone, once. He needed help dialing the numbers ’cause the buttons were so small…

He was absolutely adorable.

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