Reader Mail: NJ Transit “Anniversary Parade”
Hoboken411 reader Scott became quite miffed at the quality of service from NJ Transit – and decided to write them a letter (cc: Hoboken411).
Parade of useless buses!
I was recently browsing the web, researching my commuting options from Hoboken, NJ to New York City, and stumbeld across a page that detailed the origins of your organizations. I noticed on the page that your were founded in 1979 as a spin-off from the New Jersey Department of Transportation, and thought to myself – “how could the good people of Hoboken celebrate three decades of your mediocre service?”
As I’m sure you are aware, Hoboken has a propensity for parades to celebrate various holidays and events, so the logistical conclusion is that we should have a parade to celebrate this milestone. As I waited at the bus stop at 7:20 this morning, I considered how to rally my fellow citizens into organizing such a parade. But at 7:45, my heart sank – another one had already been arranged! Between 7:20 and 7:45, no less than five empty buses drove right by our stop without picking up passengers in a bus parade! Three of the buses celebrated the occasion with proud “Not In Service” banners, and two with “126 Hoboken Journal Sq,” yet no one had notified the good people of Hoboken that this would take place.
At 7:45, when a bud did finally stop, it was absolutely packed with fellow revelers who, like me, were noticeably upset by the utter lack of notification that morning bus service would be halted in favor of this impromptu parade. We began to ask ourselves, “Why NJ Transit? Why??”
I am in full agreement with you that a bus parade is warranted to celebrate your tenth triennial anniversary, but perhaps a better marketing strategy could have been employed to notify your riders ahead of time that they would be attending a parade instead of their 8:00 meetings. Alternatively, you could resume your published bus schedule which indicates that 5 buses should make stops on Washington between 7:15 and 7:40, and simply schedule the bust parade for a time which works better for everyone – noon perhaps.
I am eagerly awaiting your response, and look forward to working with you and the good people of Hoboken to come to an agreement on a schedule that permits your riders to make their 8:00 appointments and still celebrate 30 years of mediocrity.”