Poor Cablevision picture quality

5/21/2009 Update:

Will it just get worse?

The topic of sub-standard Cablevision TV picture quality (and internet service) seems to come up a lot these days…

radio-shack-cable-signal-booster-cable-vision-poor-picture-quality

Hoboken411 reader Jason is wondering if one of those Radio Shack signal boosters would work:

“On a few different post I have heard people talk about boosters for there cable TV service. One stated cablevision offers one and one recommended something from Radio Shack. I frequently get pixilation and choppy service on my HD channels and believe so do a number of your readers. I spoke to cablevision and they do not offer a booster and said to reboot my box. Do you think you could run an article on this and see if anyone has suggestions on how to fix the issue.”

Have you tried one? Do they work? Or should they just make a service call and have Cablevision inspect interior and exterior wire quality?

See previous updates and video examples of some terrible picture quality after the jump!

1/2/2009:

There had been some recent comment activity on the “Cable Modem Problems?” post about how Cablevision’s TV signal was seemingly getting worse in Hoboken.

Hoboken411 reader bmacqueens sent in a fine example of such a complaint.

Cablevision image quality sucks!

“People chatting on Hoboken411 have talked about how they get a bad TV signal in Hoboken. Over Christmas I took a movie of my television screen showing just how bad it can be. This was on Christmas Eve, either on ABC Family or Disney Toon, I forget which one. In any event, this is using a brand new HD cable box from Cablevision and a new 42-inch 720p HD TV.

You can see how terribly pixellated was the signal. While it is definitely not this bad all the time, this helps explain folks’ negative opinion of Cablevision’s service in Hoboken.”


Poor Cablevision signal quality in Hoboken, NJ from Hoboken411 on Vimeo.

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40 Comments on "Poor Cablevision picture quality"

clj41
Member
clj41

Those of you with cell phone issues, it is largely due to your GSM service (at&t, T-Mobile.)
It is a radio signal that causes interference, similar to when your computer speakers get a buzzing every so often. The GSM band that those cell phones use (not Sprint and Verizon, they’re CDMA) interferes.

HomeTeam
Member
HomeTeam

Cablevision is still throttling bit torrent users in Hoboken. Rat bastards.

In response to clj41 who said:
Those of you with cell phone issues, it is largely due to your GSM service (at&t, T-Mobile.)
It is a radio signal that causes interference, similar to when your computer speakers get a buzzing every so often. The GSM band that those cell phones use (not Sprint and Verizon, they’re CDMA) interferes.

Hobo91
Member

1. Picture quality is at least as good.
2. Internet much faster and more reliable
3. Cost is barely cheaper as Verizon dogs you for $15.00/DVR HD box…Cablevision was only $5.0. if you have multiple boxes. it eats into your savings. There are also those mysterious Verizon extra charges.
4, Install was over one day for me

astro
Member
astro

The issue with these boxes are that they will not solve the problem. They will help, but you have to think of them as a dumb amplifier…

What this means that if it hears crap then it is going to hear crap all the better when it goes through the amplifier. It may help the digital picture a bit due to the fact there is more error correction in a digital signal than in analog.

If you are having a problem with the signal itself then you should complain to cablevision. Sometimes replacing the cable connectors (even the cable themselves) can make all the difference. In my experience (having a friend who used to work for TWC) the repair guys have these amplifiers that they can install at no charge to you. I would seek out making them pay for it before you dip into your own pockets.

Also, but installing one of these units incorrectly you can cause problems with other people in your building or block unknowingly.

Good luck!

FMTVENG
Member
anybody that is having problems with cell phone interference has some kind of wiring problem, either between the wall and their cable box, or in the walls or elsewhere in the building. Coax cable is shielded to block out external interference and prevent it from being coupled onto the wire going to the cable box, if a connector isn’t properly installed, loose, or the wiring kinked badly or otherwise mangled these defects in the signal path can allow external RF to penetrate into the system. Like other have said, most often the issue is that the line coming in from the street is split too many ways, each resulting in a 3-5db drop in signal strength. The HD channels are all on higher frequencies within the cable system, meaning they are more susceptible to loss then those signals on lower frequencies. If you put your cable box into it’s diagnostic mode and tune around you should have signal levels between -4 and 0db. Also check the error rate (BER) as you can have an amp installed at teh wrong location (down the line somewhere as oposed to at the entrance to the building) and all it’s doing is amplifiing an already degraded signal- meaning you’ll have ton’s of signal strength but still errors (think of it as running a static’y radio into a high powered speaker system- the power is there, but it still sounds like crap). Cable TV is not hard to get working, I’ve had no problems with… Read more »
mcspacebar
Member

I used to have Cablevision for years. fairly reliable service, then I noticed the picture quality was getting worse recently.
i just switched to FIOS 2 weeks ago. it is available in most of Hoboken now.
I think the north end still isn’t completed yet.
Awsome picture quality, and the internet is very fast now. much better than Cablevision. check availability on the fios website.

blaueaugen
Member
blaueaugen

mcspacebar – how do you like FIOS? is it a bit cheaper? more channels? did the install take like all day to do?

In response to mcspacebar who said:
I used to have Cablevision for years. fairly reliable service, then I noticed the picture quality was getting worse recently.
i just switched to FIOS 2 weeks ago. it is available in most of Hoboken now.
I think the north end still isn’t completed yet.
Awsome picture quality, and the internet is very fast now. much better than Cablevision. check availability on the fios website.

Hobo91
Member

First impression of FIOS after two months of service:

In response to blaueaugen who said:
mcspacebar – how do you like FIOS? is it a bit cheaper? more channels? did the install take like all day to do?

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