New England Air Conditioning Corp

AC

Description – Air Conditioning Contractors and Systems
Website – www.trane.com
Address – 49 Harrison St, Hoboken, New Jersey ( NJ ) 07030-6063
Telephone – (201) 656-0737

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9 Comments on "New England Air Conditioning Corp"

quietstorm4lz
Member
quietstorm4lz

Bob told me what he thinks of my business by cursing me out and hanging up on me. He doesn’t like it when you mention spending less than the 1 1/2 hour minimum labor charge to fix a problem. I called him because what appears to be a similar problem as the one his company fixed 2 months ago has come up again I highlighted that the previous issue took 30 minutes to fix and it appears to have come back. Yes, I understand that several other things could be causing the problem, but I felt within my rights to highlight the brevity of the previous house call. I didn’t ask for a reduced fee or anything of that nature. However, Bob accused me of saying he owed me something and promptly told me where I could go. After repeated attempts to tell him that was not the case, he continued to curse me out before hanging up the phone on me. It sucks that his attitude is so poor. I really don’t want to get taken advantage by another company but can’t justify giving money to a guy that disrespected me.

caligirl619
Member
caligirl619

Bob the owner came to fix my ac unit today. He was so nice & funny and got the job done quickly. I called at 9 am and he was here by 10- amazing. I can’t remember the last time I only waited one hour for someone to repair something- usually it’s hours or days or weeks!! Considering how quickly he worked and how my ac is perfect right now, I think the price is very reasonable. I would definitely recommend him & will call him if I even need him again!

a_siren
Member

Heh. He may be a little rough around the edges but he can be really funny too. When I complained that there was a two hour minimum but he only spent 45 minutes doing the work, he paused for a second, gave me a wink the offered to spend then next hour and 15 minutes with me. He got his check and made me laugh.

Journey
Member
Journey

[quote comment=”93095″]i called Bob on a number of occassions. agree with above Bob is a character but he always knows how to fix the problem. he wanted $250.00 for a part that i could buy on the internet for $145.00 but do you want it fixed now, or do you want to wait a week and then call someone else to install it? he always fixed it right the first time. you have to spend money to save money.[/quote]

This reminds me of example: There are three things you might want in a job’ done cheap, done fast, done well. You can only at max get 2 out of the 3. You can have it done cheap and fast, but it won’t be done well. You can have it done well and fast, but it won’t be cheap. You can have it done well and cheap, but it won’t be fast.

So pick your poison.

strand tramp
Member
strand tramp

i called Bob on a number of occassions. agree with above Bob is a character but he always knows how to fix the problem. he wanted $250.00 for a part that i could buy on the internet for $145.00 but do you want it fixed now, or do you want to wait a week and then call someone else to install it? he always fixed it right the first time. you have to spend money to save money.

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