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Description – Automobile Electric Service Address – 1428 Willow Ave, Hoboken, New Jersey ( NJ ) 07030-3318 Telephone – (201) 222-3755
I had my car repaired there 2 weeks ago. The price is a bit higher than PepBoys. I’m still ok with this 10% extra. But the lady at the counter was pretty impolite. In each of my 3 visits, she wouldn’t let me finish my sentence and always interrupted in the middle. I understand that English was probably not her native language and she probably was nervous speaking this language, which led to her interruption. But still it was a very unpleasant customer experience for me. I wouldn’t recommend Vega Baja to any of you
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I disagree with the above review. I have brought my car there a few times and feel that I’ve gotten excellent service and fair/honest treatment for my car. I don’t feel ripped off like I tend to when I’m dealing with auto repair.
I agree with the first poster, they do over-charge. I had an even worse experience with them – they actually tried the bait and switch on me. The mechanic I spoke to the morning I dropped my car off told me that the $65 diagnostic fee would be waived if I got my car fixed there, and then Norma tried to slip the charge into the repair cost. When I told her what I was promised, she told me he shouldn’t have said that. She even tried to tell it was because she wasn’t there, but she was standing 10 feet away. Norma (who is a co-owner of the shop) became extremely rude and started to make up other problems with my car. I took my car to Pep-Boys and it was fixed in an hour and there were no other problems at all. Stay away from these crooks.
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